- Gift
Very disappointed. Poor quality for the price.
I just received a necklace for Mother’s Day. My husband ordered back in January and kept it in the box. Opened it on Mother’s Day and it’s already tarnished as you can see in the picture. Very disappointed in the quality. Lovely design but way overpriced for the quality.
Quality |
Rated 1 out of 5
|
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Design |
Rated 4 out of 5
|
Francesca Jewellery
Hi Akiko,
Thank you so much for your review! We are so sorry to hear you had this experience.
We do not recommend storing your pieces in the box they arrive in as this can cause your piece to oxidise. Luckily, tarnish can easily be removed with a polishing cloth!
One of our lovely Customer Care Team members will contact you via email right away to resolve this. xx